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Office Manager (1/5) | May 17, 2012 | Providence US | |
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I would give this no stars if it were an option. The basket came separately from the actual scale. The plate on the scale is too small alone to handle bags of laundry to sit on it and get an accurate weight. There was no hardware to attach the basket to the scale plate, so it was unusable in its original state. When I contacted customer service, they said it probably wouldn't be difficult to go to the hardware store and find something you can use to attach the basket. Our employees are laundry attendants, not mechanical engineers who can fabricate fasteners to attach the basket. I had to send it back--with our shipping costs, we are out over $130 for an item we CANNOT use. I am sure that if the scale and basket were sold with fasteners to attach the basket to the scale that it would work fine, but as it is, I cannot recommend this product or this company. |
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