About Us

1800SCALES.com product line offers best-in-class products at competitive pricing. Customers have the purchasing control – to review specs, select shipment type, make purchases securely online, and receive confirmation via email. The web site features full Internet flexibility and 24/7 access. The personalized website enables you to order at your convenience and allows us to comply instantly to the ever changing needs of our customers. So we thank you for considering us for your weighing related needs. We're excited that you have taken the time to browse our website. Our business continues to grow thanks to customers like you. We hope you enjoy visiting our site and find ordering a breeze.

What makes us different?
Very simple - price, quality, selection and fast shipping. Here at 1800SCALES.com we sell only the best scales and weighing equipment. If it doesn't perform, we don't sell it. As the ecommerce wing of a business that has been selling and repairing scales for over 30 years, we have a tremendous amount of experience within our organization when it comes to the weighing industry. We are constantly looking for ways to improve your buying experience. When you browse through our product line you'll notice that we offer many extra's such as:

	Video Overviews
	Real Customer Reviews
	Fast Email Responses to your Questions & Inquiries
	Outstanding Product Selection
	Special Offers

As you scroll around our website, you'll also notice that we operate entirely on the "point, click, and weigh" concept. Our business model is to offer only the best scales. Provide outstanding customer service via email. And to constantly strive to be better than the "other ecommerce scale websites". If we find a scale that doesn't perform, we either stop selling it or we tell you online to "watch out" for that item. We provide customer service exclusively via email. We have found that when we added phones into the mix, more often than not it became a game of phone tag and voice mail trading, so email is how we communicate. The vast majority of our customers like this approach because we usually respond to inquiries within the hour during business hours and the thousands of satisfied customers keep ordering from us, so they must like our service, products, and order system.

Making a Purchase
When you make a purchase from us, you can rest assured that your personal information is safe. We use the industry leading secure socket layer technology company GeoTrust to provide protection for transmitting your data to us. Your order is processed normally within 1 business day. In the majority of cases, we ship your order out within 1 to 2 business days (see FAQ page for further details about shipping times). If you entered your email address correctly during your order, you will receive an order confirmation normally within 15 minutes after placing your order.