Our Promise to you
We do not sell, trade, or barter any personal information obtained through this website other than to comply with laws and regulations, or the reasonable requests of US law enforcement officials. We are in the business of selling scales and weighing related products and services, not information.
How we obtain information
We receive information when you submit it via web forms, email, facsimile, etc.
As with most ecommerce enabled web sites, we also receive demographic information through the use of "cookies", and "log files" in order to improve functionality.
A cookie is a small data file placed on the user’s computer that stores information about that user. Cookies are in no way linked to any personally identifiable information while on our site. We set cookies to improve your overall experience.
Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service. To opt-out of receiving our direct mail, you may send us an email. We will honor those requests, but please understand that it may take 30 days for such mailings to end.
How we protect information
All sensitive information (such as credit card numbers) is transmitted via secure servers which provides data encryption, server authentication, message integrity and client authentication for TCP/IP connections by the Secure Sockets Layer (SSL) protocol. This is standard procedure throughout the US.
What's SSL all about?
Web browsers can operate in "normal" mode and in "secure" mode. You can tell which mode your browser is in by looking at the toolbar at the bottom of the browser window. If you see a key or the closed (locked) padlock you are in "secure" mode. Also the web address will start with https.
When you surf the Net in "normal" mode, all of the information you type into your browser and all the information the Web site sends to you are visible to eavesdroppers. The address will start with http: When your browser is in "secure" mode it encrypts all the information between itself and the server. Encrypted information looks like meaningless garbage to eavesdroppers, so your personal information is secure. Your name, address, phone number and credit card data are transmitted across the Internet in "secure" mode.
Credit Card Number Security
Credit Card transactions are handled electronically through an encrypted shopping cart system.
So, how safe is my credit card number and contact information?
An on-line order through 1800SCALES.com™ web site is safer and more secure than an "in person" transaction at a dinner when you hand your credit card to the waiter. It is far safer and more secure than a telephone order where you give you credit card number and contact information over an unsecured phone line to a stranger.